A quick one today! This report will tell you what alert template policies are set for your Internal and Remote Monitors, what groups they are set on, and it will amalgamate all the results in to a simple report ordered by Monitor Name. People often can’t figure out where a ticket is coming from and this should help.
Download – Monitor Effective Alert Template – Where are my tickets coming from
To utilise this report, open the Report Center, click on Report Designer, go to Open and select the Repx File Above. Once opened, click Publish to Database and give the report a name and category and description.
Leave A Comment