In-depth review of Zendesk and its potential usage at an MSP

2016-09-04T15:55:16+01:00September 4th, 2016|

We're currently going through a period in our MSP where we are looking to implement better systems. We're using a lot of systems that though work, are out dated and are slowing our ability to grow properly and provide the level of customer service that we know we can. One of those areas is ticketing. I've posted a lot [...]