RMM – Gavsto.com – Everything NinjaOne, MSP and Reporting

Monitoring with PowerShell – Deploy the Microsoft Safety Scanner (MSERT)

gavsto2021-09-29T00:01:00+01:00March 8th, 2021|

After seeing that the MSERT tool by Microsoft (The Microsoft Safety Scanner) detected recent Exchange threats https://www.bleepingcomputer.com/news/security/microsofts-msert-tool-now-finds-web-shells-from-exchange-server-attacks/, I thought it would be prudent as a secondary measure to deploy the tool, scan, and make sure everything across our estate was clean. Although I didn't have that problem in my environment, I thought it acted as a good tool [...]

RMM providers – it’s time to pivot, or your product will die

gavsto2021-09-29T00:02:07+01:00February 27th, 2021|

What actually drives the features needed in an RMM? MSPs and their staff certainly have a vested interested in what those features are, but ultimately an RMM is a tool used to service a client's IT estate. It might sound obvious, but it's important to re-iterate that as the client's IT changes, so do the needs of the MSP, [...]