4 Sep 16

In-depth review of Zendesk and its potential usage at an MSP

2016-09-04T15:55:16+01:00September 4th, 2016|

We're currently going through a period in our MSP where we are looking to implement better systems. We're using a lot of systems that though work, are out dated and are slowing our ability to grow properly and provide the level of customer service that we know we can. One of those areas is ticketing. I've posted a lot [...]

25 Aug 16

Labtech Script – Audit and fix GPO problems caused by MS16-072 where invalid GPO Permissions stop GPOs Processing

2016-08-25T22:35:58+01:00August 25th, 2016|

This doozy was issued in June following MS16-072. If you've had any user based GPOs just simply stop working in the past 2 months, it is likely that this is the culprit. Before this update, when a machine was processing its group policy, it used the user context to read the GPO on the DC. This update intentionally made [...]

15 Aug 16

Labtech Script – Installing or Updating Dell OpenManage Server Administrator (OMSA) 8.3.0

2016-08-15T22:52:42+01:00August 15th, 2016|

    I've been sharing this script with a few of the people on the LabtechGeek slack (if you are not already a member it is a great community and you can sign up here http://bit.ly/2beGZoW) This particular script came about due to a need to upgrade mass amounts of OpenManage on servers at once. The script does a number [...]

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