Agent response slow? Tired of waiting to interact with agents? Offline Server alerts flaky? Your heartbeat may be broken!

2018-07-27T16:19:03+01:00May 10th, 2018|

Following a discussion in the LabTechGeek channel, I was surprised to find that a number of people had systems that were not checking in to the Automate server properly. Some of you may know, but there are two types of check-in done by your remote agents: A normal check-in, done over Port 443, numerous things are sent during this [...]

LabTech System Variables not working following a server migration

2017-05-12T22:46:36+01:00May 12th, 2017|

I saw someone post this resolution in the LabTech Geek Slack and thought it was worth posting! This occurs because triggers that are in the SQL database sometimes don't get transferred across, these "trigger" on each add or update of a row and add variables like LTRUNBYUSER. The resolution: -Stop IIS -Stop LabTech Database Agent service -Open SQLYog (from [...]