New Report – Active Directory User Health Report

2019-08-20T22:58:12+01:00August 20th, 2019|

I am happy to bring to you a report I have been working on for a long time. This report (heavily customisable with the included instructions) helps you take ownership of all thing Active Directory by providing information on Active Directory settings, Enabled Users, Disabled Users, Newly Created Users, Domain Admin membership and Group Membership. All that you need [...]

How to enable enhanced debugging for the Report Center

2019-12-10T18:32:58+00:00July 1st, 2019|

I get asked this a lot so figured it was worth putting in to a post! Open the Dashboard, System > Configuration > Dashboard Go to the Config tab Go to the Configuration tab Go to the Properties tab Sort the properties by name, and see if one exists called plugin_reportcenter_loglevel If it does exist, make sure its value is set to 6 If it does not [...]

Free Report – Get a second opinion on your patching

2019-12-10T18:33:52+00:00April 3rd, 2019|

For a good while now I have been relatively cynical of the "100% Compliant" statistic that I see on certain servers in the Patch Manager and I have been considering how best to approach finding problems with patching that were not otherwise being highlighted. I designed this report to follow an important Automate mantra; trust, but verify. This report [...]

Patch Compliance Report Grouped by Location

2018-06-29T00:08:19+01:00June 29th, 2018|

This again is a report that a number of people have asked for. Unfortunately, to allow the the filtering of a location at the point of report run would require a full rebuild of the report from scratch. I don't have the time to do that, unless someone wants to pay me for it ;) This is the middle [...]

Free Report – Patches installed in the last 30 days on all agents

2017-11-08T02:34:19+00:00September 13th, 2017|

This report was requested in the LTG forums and I can definitely see the benefit in it. The report will display any hotfix that has a finished date in the last 30 days. The report should not ignore empty agents, meaning that if you have an agent in this report and it is blank it means it hasn't done [...]

Computer Audit with Installed Software Report

2017-11-08T02:36:25+00:00June 29th, 2017|

This report was requested on LabTech Geek's Slack. It displays a detailed overview of a computer, with details about the computer's identification, hardware information, latest performance, service history, software summary, overall drive information, network information, and software. I hope you enjoy. Now before you download this, the report is provided free of charge for your use at your own risk. I [...]

Report – Remote Access Audit grouped by User

2017-11-08T23:46:33+00:00June 20th, 2017|

This was something that was requested in the LabTech Geek Slack. I have put together the basic data structure, it will need to be "prettified" but it's a good starting point with the data, relationships and bands built for you already. Please ensure you manually verify this, it is provided as is and untested. Audit Remote Access - Group [...]

Patch Compliance Report – Including Compliant Devices

2018-06-28T23:45:55+01:00April 20th, 2017|

UPDATE 28th June: New report released to fix changes recently made to views and the template. Please re-download and re-publish. I have seen this requested in numerous places, and ConnectWise asked people to put in a feature request so I just decided to make one and release it. I have modified the current report to include a new section [...]

Diagnosing LabTech Report Center Scheduling E-mail/File Problems – an in-depth Analysis using Procmon, SQL, and Powershell

2017-03-01T09:34:58+00:00March 1st, 2017|

For a long time now, my LabTech has not been able to run scheduled reports. I've had a support case open since August 2016 for this issue. Independent to this, I've recently setup a LabTech Lab at home, a completely fresh install running LT 11 Patch 9, setup with exactly the same configuration of my live environment. I tested the [...]

Software Install/Uninstall Report; comply with PCI-DSS and other well known standards

2019-11-30T21:27:19+00:00February 26th, 2017|

As I'm sure people who are working in the MSP/IT Sectors will agree, there are a lot more compliance requirements nowadays. A requirement I have seen a lot in most security standards is a process to review and record software installed/uninstalled on a machine - this report helps with that. The report uses data stored in LabTech to pull out [...]

Report Center – Patching Compliance Report not running

2017-02-26T17:02:40+00:00February 26th, 2017|

This has happened to a few people. If you are running the report and it is empty, it's highly likely that your patch calculations are not running daily. There are two ways to get these running: Go into Help > Server Status and click here: Note, if you hover over this it will tell you the last time it [...]

Problems with permissions and creating a custom view for reporting

2017-03-28T02:04:59+01:00November 29th, 2016|

If you've created a custom view that you are using for the report centre and it is not working on the report, throwing errors like: "Error loading report data" or "Error loading datasource" or maybe any error relating to permissions, then you should make sure that the name of your custom view is prefixed with a v_ otherwise you [...]